Business Operations & Strategy

Business Operations Associate

Location: Los Angeles

Employment Type: Full time

Location Type: Hybrid

Department: Operations

Overview

Our client is a small team that cares about deep thinking, speed, craftsmanship, and putting customers first. Their mission is to build the best care experience in healthcare, on a 30-year horizon.

They help physicians achieve independence by making it easier to start, operate, and grow their practices. The company believes the future of healthcare will be driven by individual physicians, not by large bureaucratic systems. Lowering the barrier to practice ownership lets doctors deliver better care for everyone.

The founding team brings deep expertise across medicine, product, operations, and engineering, including decades of experience running independent practices across urgent care centers, surgical centers, and beyond. They have built foundational products at leading tech companies and have founded companies with significant valuations and user bases.

Highlights

Strong product-market fit with tens of millions in annual recurring revenue achieved in under 15 months.

Profitable and funded by top-tier healthcare investors.

Approximately 30 people today and rapidly growing across the company.

You will fit in here if you want to own a product, a process, or a function and take it from 1 to 100.

What You Will Do

Build an end-to-end, AI-first healthcare platform from the ground up.

Execute and optimize end-to-end operational processes.

Work closely with engineers, designers, and physicians to develop and refine patient care processes.

Contribute to the design and implementation of efficient workflows that enhance the patient journey.

Potential work also includes competitor analysis, market research, market expansion, and related initiatives.

You Might Be a Fit If

You have 1–3 years of work experience.

You are a self-starter with an obsessive drive.

You can think independently, craft a strategic plan, and execute it end-to-end.

You are not afraid of complex problems and can design creative products and solutions to solve them.

You believe in a roll-up-your-sleeves, hands-on approach.

You have the ability to deal with problems at an abstracted level and navigate uncertainty.

You are a tinkerer and love building products that delight. You are willing to persevere to take something from great to remarkable.

You are a good person to work with. The company wants to play long-term games with long-term people.

What We Offer

Medical insurance through a major California provider, with multiple PPO and HMO options.

Dental and vision insurance.

Unlimited PTO.

Competitive equity package.

A high-trust, low-ego, high-ownership culture where people move fast and take real responsibility.

Equal Opportunity Employer

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. They do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by law.